Comments for Romanian Call Center & Outsourcing Community

Comment on Placerea de a scrie by calindiaconu

calindiaconu — Tue, 20 Oct 2009 15:15:39 +0000

Da. Scriem din nevoia de a scrie, folosim resursele (atat ale noastre cat si cele ce ni se ofera), dam utilitate timpului, framantam gandurile altfel in scris, sunt “palpabile”. Succes in continuare!

Comment on Placerea de a scrie by tot amalia:)

tot amalia:) — Fri, 05 Jun 2009 20:34:52 +0000

sincer, autentic, curajos. imi place.

Comment on D – de la Demisie by Rodica

Rodica — Mon, 09 Feb 2009 18:44:33 +0000

Sunt perfect de acord cu tine…totusi, eu sunt o tanara angajata la o multinationala si sincer, nu caut sa avansez imediat si nu caut salarii extraordinare si pozitii de manager, cred ca este mult mai important, sa inveti, sa inveti mult, de la sefi, de la colegi…ce se intampla totusi in momentul in care simti ca nu ai de la cine sa inveti? simti ca modul in care privesti tu lucrurile este diferit de modul in care priveste seful tau lucrurile?merita compromisul? poate ca merita, in ideea ca intradevar inveti ceva nou de la individul ala(care evident are niste calitati de vreme ce are o anumita pozitie in companie)…totusi, sentimentul trebuie sa fie reciproc, si superiorul tau trebuie sa “te placa”…din pacate, afinitatea pe care o ai cu un colaborator sau cu seful tau e foarte importanta – si daca nu e….

Comment on Call Center – rampa de lansare pentru tineri absolventi by Amalia Sterescu

Amalia Sterescu — Tue, 06 Jan 2009 20:30:59 +0000

Cezar, iti urez mult succes la interviu iar daca ai nevoie de sfaturi in acest sens, te pot indruma.
Amalia

Comment on Call Center – rampa de lansare pentru tineri absolventi by Cezar

Cezar — Tue, 06 Jan 2009 15:18:49 +0000

Foarte frumos, chiar ma incurajat mult textul, maine am un interviu in domeniu si intamplator cautam ceva legat de call center. Dupa ce am citit textul sint mult mai linistit. Felicitari inca odata .

Comment on Why Romania cannot be called “India of Europe” by Manoj Gautam

Manoj Gautam — Sun, 04 Jan 2009 14:11:43 +0000

Well, I will just like to take the discussion further and analyze the things in details,

For starters, Romanian accent is as bad as Indian, however, since Romanian and English are written in same script, Romania will always have an advantage here. The educational institutes in India are known to produce great talents and some of them are often compared to MITs and Harvard of US, however, in Romania we only have one Academy of Economic Studies, which is grossly inefficient, drop out rates are higher and quality is ok. If you talk about Indians coming to Romania for Medical Studies, they come as they can not get through the tough entrance exams of State run medical institutes in India.
However, one place where Romania scores is the cultural similarities with the client countries. India is still bogged down by many problems which will take centuries to solve. Also Romania is a safer proposition. But I can also see the rampant corruption in Romania which can pose a challenge and negative growth rate in the population. India has a workable population which is only matched by China and as such the labour market will always be a buyers market which will make India attractive to knowledge worker based outsourcing contracts vis a vis Romania.

Comment on Managerul fata-n fata cu … criza economica by tempesta

tempesta — Sun, 23 Nov 2008 07:21:51 +0000

Hm… Ai uitat sa mentionezi cel mai important ingredient: clientul! Adica cel care iti plateste salariul.

Fa-te util pentru client, empatizeaza cu el in situatia in care criza economica i-a frant din vise, arata-i cum serviciul/produsul tau il poate ajuta sa-si creasca business-ul sau sa tina sub control sau chiar sa isi reduca din costuri….

In ceea ce priveste echipa, sunt pentru transparenta: explica de ce, ce si cum se intampla criza, care este impactul asupra companiei, asupra clientilor, asupra grupului pe care il conduci. Fa echipa parte din planul tau, responsabilizeaz-o. Vor aprecia si se vor gandi de 2 ori inainte sa ceara lucruri care, altadata normale, nu se incadreaza in peisajul crizei.

De asemenea, fii sigur ca ai un sistem de masurare a performantei bine pus la punct, greu contestabil, cunoscut si agreat de toata lumea. In cazul in care va trebui sa reduci din posturi, fii 100% sigur ca poti sa ii alegi pe cei mai buni sa iti ramana alaturi. Nu intotdeauna primii veniti trebuie sa fie si cei care pleaca…. ci cei neperformanti.

Comment on Managerul fata-n fata cu … criza economica by Mioara

Mioara — Thu, 20 Nov 2008 14:54:17 +0000

Nu lucrez intr-o multinationala, nu mai sunt nici macar salariata, dar am citit cu interes.
Deocamdata aplic in practica mesajul care circula pe internet: ” cumparati cit mai multe produse romanesti”. Asa ca…trec mai des pe la piata (mere, pere, zarzavaturi romanesti,…nu din supermarket).

Comment on Sultanul, “Sa traiti bine” si Obama by Mioara

Mioara — Sat, 08 Nov 2008 15:57:36 +0000

Am citit si eu cu mare placere.

Comment on Sultanul, “Sa traiti bine” si Obama by Andrada

Andrada — Fri, 07 Nov 2008 08:43:18 +0000

Am tot intrat pe blog si ma asteptam sa vad un post dupa calatoria in Oman. Uite ca a venit!

Comment on Sultanul, “Sa traiti bine” si Obama by Amalia Sterescu

Amalia Sterescu — Thu, 06 Nov 2008 18:44:38 +0000

Hei ma bucur sa mai am cititori dupa ce mi-am luat asa o pauza de “bloguit”.
Multumesc!

Comment on Sultanul, “Sa traiti bine” si Obama by Andrada

Andrada — Thu, 06 Nov 2008 15:55:06 +0000

Foarte frumos post, Amalia! L-am savurat! Keep writing!

Comment on Top reasons for employee attrition in RO call centers by Syntelligence

Syntelligence — Thu, 11 Sep 2008 21:13:32 +0000

Where did number 4 go? All good reasons though, good post. Keep up the good work.

Comment on Why Romania cannot be called “India of Europe” by Amalia Sterescu

Amalia Sterescu — Thu, 14 Aug 2008 09:53:00 +0000

Vinod Pardesi wrote:
A wonderful analysis Amalia. Romanians are not Indians and vice versa. Since change is the only constant, its imperative not just for Romania but also for India as it is for all countries to look deeper and analylize what happens when cost effectiveness stops to be a value proposition. Cost is only a small segment of value. Offerings will have to become value dominated rather than cost dominated. As far as Romania goes, no country can take away its geographic advantage. Everything else is subject to change. Its entry into the EU and the planned inclusion in the Shengen zone will only enhance Romania’s value. But these values are like uncut diamonds. Unless polished in just the right way, they would not entice investors forever. I am waiting for any country’s leader who can run it on Andrew Grove’s “Only the paranoid survive” principle.
Vin

Comment on Cand “viata personala” devine “action” in agenda ta de lucru by Amalia Sterescu

Amalia Sterescu — Thu, 14 Aug 2008 05:53:40 +0000

Iti multumesc pentru gandurile intelepte, ultimul paragraf lasa cu siguranta mult loc de introspectie.
Toate bune,
Amalia